Hubble contacts are made with a material called Methafilcon A by Shine Optical Co. We all need to hold these companies accountable. $1.00 HAPPINESS GUARANTEED. Hubble contacts have destroyed my vision and change the shape of my eye. Next, let me address the concerns I keep reading about the cancellation policy. The affordable daily contact lens. We use cookies for analytics, personalization, and ads. The Truth Behind Hubble Contacts. Hubble Contacts is an online prescription contact lens provider that offers daily contacts at an affordable price. Hubble Contacts has a consumer rating of 4.17 stars from 180 reviews indicating that most customers are generally satisfied with their purchases. How it works. Anyway, if your eye requires a gas permeable lens, you would be prescribed the specific gas permeable option. Thank you, you have successfully subscribed to our newsletter! Hubble also provides contact lenses at an extremely affordable price range, and the lenses cost as low as $1 per day. Ok, fine with me. Ok, fine with me. I get them every month, but I still don't get confirmation or tracking numbers. Our content is intended to be used for general information purposes only. Do your eyes “breathe” while your eyes are shut sleeping all night? Hubble contacts. Complete BULLS#*T, Products used:I will be using 1800 contacts from now. In the end I was charged automatically because I didn't pay attention to the cancel date. FAQ. Hubble Contacts was founded with the objective of providing affordable yet very high-quality lenses to the customers which they deserve. You should provide shipping proof with tracking number automatically, instead of having us to contact someone, then be turned away by an agent that don't care. I took them out and put on my back-up glasses. I checked the expiration date, and they were still “good”. So let’s ask the obvious questions: Why are the lenses so cheap? I signed up for a free trial. It is great to expect them without having to place an order after realizing you are out of contacts in just a few days. This is because they are me a from an out dated material, that will not let enough oxygen to your eye. Hubble is the worst, I signed up October of 2019 and never received anything or any charges until March 2021, they charged me $40 and said they sent out the contacts, but the problem is that since it’s been over a year my prescription has changed, and they have the wrong address. To make matters even better, I told them I don't even want them shipped to my house because I will not wear them, yet they won't have them canceled and taken back. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! And on top of that, they refuse any refunds in the US, even completely unopened boxes and even if their contacts cause you physical harm. Yes. 6.782 Kunden haben Hubble schon bewertet. Finden Sie, dass der TrustScore von Hubble Contacts passt? @hellomissriot "it's been over a week now since i received my first box of Hubble contacts. Reply. This was probably the worse client service I received. If I had, I definitely would have canceled before because they are horrible contacts. Hubble lenses are made from high-grade methafilcon A hydrogel material. I've never had that happen before. I’m not playing around with my eye health. Please know you can view your upcoming order dates and adjust your subscription schedule by logging onto you Hubble account. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Plus, the Hubble lens material actually does allow oxygen through, just not at the rate of the newer silicone gel lenses. We really appreciate you taking the time to write in and give your opinion. Took over 2 months and 3 agents to have the situation resolved. Hubble provides contact lenses which are disposable, and hence one gets to wear a fresh pair every single day. So I said something to the contact people. Not only are the contacts GREAT, good fit, comfortable, correct prescription, but also the customer service has been SPOT ON! All Rights Reserved. I am a plumber by profession so it works in my favor to dispose daily (bacteria, dirt, dust, and sewage in general doesn’t sound like a good idea for multiple day use of lenses), so they are perfect for me. Sign up to receive our free weekly newsletter. They let me skip a month of service which was great, and the other time I just needed to change a credit card number & they were nothing but helpful! Thanks for your review! The price for Hubble daily contacts is $33 per month for 60 contact lenses (30 pairs), plus a $3 shipping fee. The customer service is awful, they can't be bothered, shout at you, hang up (repeatedly), it will take over 2 hours for them to send a label for return. I love the convenience of having them automatically delivered but, I wish I could get them less frequently. This will fit most cases of near- or farsightedness, but it won’t correct astigmatism. New HUBBLE customers receive their first box of contact lenses for free, though there is a $1 shipping charge. The contacts that Hubble sends me are not designed to be slept it, worn multiple days, or reused at all. Hubble lenses feel exactly like what I have been accustomed to for my entire life. Essentially, the lenses only come in one shape and size and the material they’re made from is outdated. They weren't particularly great for any reason but they were my prescription. Essentially, the lenses only come in one shape and size and the material they’re made from is outdated. Thanks so much for your wonderful review! Prices are good. Very few contacts are still made with Methafilcon A and most optometrists won’t recommend products made from the material. My eyes feel much healthier and hydrated having previously used monthly lens. Hubble is a convenient service that delivers your contacts each month. Hubble Contacts is a scam. I, personally, do not oxygenate my eyeballs all night. Also our materials are all 100% recyclable! I did not like them. help@hubblecontacts.com. I don't know how they are legal. Also, Hubble has built-in UV protection (80% UVA and 95% UVB) and a light blue visibility tint for handling purposes. I've always received my order in a timely fashion. I tried a trial pair of contacts from Hubble. Der äußere Versandkarton muss für eine Rückerstattung ungeöffnet sein, da wir die Intaktheit der Linsen nach dem Öffnen des äußeren Versandkartons nicht mehr gewährleisten können. Its location on this page may change next time you visit. I contacted Hubble who provided me with a tracking number that said it was delivered (it wasn't) and pretty much told me that my only recourse was to file a claim with the postal carrier. Quality Design. I wear Air Optix and was looking for a good alternative when I stumbled upon their trial. Tried to cancel after lasik. FAQ. I plan to be a Customer for as long as I wear contacts. Good Lens and good value so far... keep it up! Hubble makes ordering contacts easy and stress-free. Thank you so much for your wonderful review! Hubble's automated subscription removes the hassle of me having to purchase contact lenses and therefore saves me time. Their flexible model allows me to decide how often I need lenses. I have not received any contacts since then. I was hospitalized for 1 month & didn’t wear my contacts so I had a “stockpile”. Unsubscribe at any time. Of courae i still have to wait for the lenses to comee before i can return them. they're so comfortable!! It was opened up under my mothers email after I called to cancel in July and asked them to send her a confirmation. Compared to other contact lens websites which charge you per box instead of per month, it may seem like Hubble Contacts has great prices. Thanks for the heads up. I love using them! The idea is that they want you to speak to a customer service representative in order to make sure you are aware of the pause option. Hubble Contacts has a consumer rating of 4.15 stars from 181 reviews indicating that most customers are generally satisfied with their purchases. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I love hubble easy, convenient and doesn't break the bank⁉it's the only way to go, The lenses provided are the most uncomfortable I have ever experienced. Contact. Hubble Contacts. Don't make my mistake. Lesen Sie über deren Erfahrungen, und teilen Sie Ihre eigenen! They lure you in with a free trial pair, and then charge you 33 dollars for the next month. Glad to hear you find Hubble so comfortable. But if I have ever had any issues their customer service team is always easy to get in touch with and has great customer service. I love the quality. Be ready for the worst customer service you will have ever experienced, Gain trust and grow your business with customer reviews, To find more information about reviews and trust on Sitejabber.com please visit. Prescriptions. Very comfortable all day. Related: AREDS 2 Study & Info . Unsubscribe easily. But let’s break it down. That means my super expensive, monthly contacts were dry and itchy by the third day. I ordered the trials and I had to call them to stop my full order from going through before I even GOT my trials. According to their website, the creators of Hubble Contacts wanted to know why it was so difficult to find affordable contact lenses. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I have 5 unopened boxes under my sink right now because I don't use a new pair often enough. Very few contacts are still made with Methafilcon A and most optometrists won’t recommend products made from the material. I am happy to avoid going to my optometrist because they, in my opinion, can be the real crooks. About 4 months ago my Hubble order did not show up. Contact Hubble Contacts customer service. Unsubscribe easily. Run away from this company. Fighting a battle with the USPS should NEVER be a retailers' FIRST recommendation. ConsumerAffairs is not a government agency. They are telling me that they are sending contact lenses for 1 dollar. As a college student, the idea of this subscription seemed fantastic. Get buying tips about Glasses Online delivered to your inbox. Dry humor doesn't translate well in text but seriously, if you appreciate fast and reliable service and you hate it when you get out of the shower and you already took out your contact lenses and you're searching for your glasses and then you find your glasses with your butt as you crush them and break them rendering them useless as I often do- then Hubble is the brand for you. Is so great to put a fresh pair of contacts in every day. His skateboard is the envy of all the boys. You can cancel or modify the frequency of your subscription by contacting the company. And have recommended them to other people. This would also make my headaches worsen throughout the day of wearing them. Charge for shipping and handling. Called and was never able to get through. He wears nice clothes and sneakers. Ok so I just got my free box of Hubble contacts in the mail and I am super excited to check these out. Went right back to my Air Optix (same script) and I can see crystal clear again. Help; Log In; Menu. Thank you. +$80 bucks for a less than mediocre contact. The person I have been dealing with states they have a second account for me. I have had approximately 10 different optometrists in several different cities as I’ve moved around in life. Sorry to hear about the shipping trouble with your first order. You’ll see everything without feeling anything. After researching contact lens manufacturers for more than a year, Hubble partnered with St. Hubble has made a commitment to sustainability by making both the lens packs and boxes recyclable. They charged me twice that month for contacts. All I had to do was get a Hubble contacts prescription from my doctor and then go online and put in my prescription and doctor information here. You've already flagged this Reply from Hubble. Switch with me to Waldo. Tip for consumers:Trustworthy and quality product, HIGHLY UNSATISFIED CUSTOMER. They always try to upsale me, never offer me options in the contacts they suggest (often recommending whatever a sales rep wants them to prescribe, it seems) and then try to get me to buy an expensive pair of frames and lenses each time when I don’t need new glasses. Sketchy. The contacts were all right. Review of Hubble Contact Lenses -Pros & Cons -First Impressions. I was initially happy with my subscription with Hubble; I moved from NYC to Northern VA last year. 5 stars! I would recommend waldo or lenstore instead. I've worn contacts most of my adult life and have literally never had an issue with dry eyes, but these contacts make my eyes dry and itchy and I can't wear them longer than an hour or two before it becomes intolerable, my eyes get all red and watery and I start getting a headache. I have called and emailed and they verified my account has been closed since July, but they continue to charge me each month. This is meant to fit “most eyes”, but does not properly fit all – and wearing the wrong diameter or base curve will increase your chances of … Then I got them and the first day, they were uncomfortable. With 55% water content, UV protection, and a thin edge, they're designed for easy insertion, all-day comfort and crystal clear vision. I think the first missed box was probably the responsibility of the USPS, but I am certain these idiots at hubble are charging me each month, knowing they are not shipping them. After telling them I never received the order they answered with a very sassy message including a picture letting me know they have rescheduled a new delivery for the full price (knowing that I had a discount on the order they lost). I asked for a refund and they refused - I have not received any contacts from this company with the exception of the trial pair, and I am being charged monthly for contacts I have NEVER RECEIVED! These contacts not only dried my eyes unlike any other but they would fall out sometimes because of how dry! This option is also very easy. I have worn contacts since 1996. But, phone cancellation is common with subscriptions (I had to phone cancel a monthly subscription clothing box and even had to phone cancel my Experian account and my New York Times account). We’ll start sending you the news you need delivered straight to you. And I LOVE them! Products used:The daily disposables contacts. But the moms on the block aren’t sure if they want their kids playing with him yet. I should have done more research before signing up. If you need any help with anything you can reach out to us at help@hubblecontacts.com with the subject line "Attn:ConsumerAffairs. Learn More. Learned my lesson. I signed up for the $1 trial and it clearly stated that I would be billed $36 plus shipping after 16 days. I wear a -3.00, and it felt I was wearing half of that - possibly -1.50 or less. My contacts always arrive on time and I am always satisfied. In addition, I tried to email them OVER a month ago and cancel my subscription and even exchanged several emails with all my information. More customization online and tracking numbers would make this a 5-star company. Mine came in 15, Products used:I used the 30 day trial pack. THE TRUTH BEHIND HUBBLE CONTACTS Hubble contacts are made with a material called Methafilcon A by Shine Optical Co. Finding a Doctor. If you have significant astigmatism, you will require a different type of lens. Moral of the story, I regret even starting a subscription with Hubble contacts. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I find myself using multiple pairs per day as the first one will be so uncomfortable that I end up taking it out. I made the mistake of emailing and asking where it was. A page created to warn people that Hubble contacts / vision path Inc is a scam. I also love that you are able to skip a month or two if you need to. They offer no refunds. I appreciate the convenience of this company! They at least didn’t initially cause irritation, and they felt comfortable on (minus the extreme blur) in the short time I had them in. They are daily disposables and as long as I change them out and throw them away at bedtime, I have zero issues with irritation or dryness. I don’t blame them, it is after all a business. These got to me in like 5 days which seems like pretty average shipping time to me. MONTHS later they took money out of my account, out of the blue, when I didn't even have any money in that account, causing it to go into the negative. Tip for consumers:Make sure you cancel before your trial ends, don't expect the contacts to be shipped in 10 days. I tried one other company and had 3 orders from them and each order had at least one “dried up” contact in the box upon receipt & they did NOT offer to give me a replacement. I cancelled my subscription. This was not it, by far. I didnt know I had automatically signed up for the subscription with my order. Is hubble contacts a scam or a legit company? Hubble Contact Lenses. My wife still gets hers every 28 days. I believe that it's a fraud company. Tip for consumers:Cancel before you get the trial box, in case you don't like them. We'd love to hear from you. I ordered these contacts and I wear them, but I cannot see out of them. But before you can purchase any contact lenses, you must get a valid prescription from a doctor. You may return your Hubble contacts for any reason up to 15 days after you receive them for a full refund of the product cost (i.e., excluding shipping and handling costs), less a $7.00 restocking fee, so long as the outer shipping box is unopened. Let us know how we can help. Payment. See reviews below to learn more or submit your own review. Same base curve and diameter as well. They never sent a confirmation or tracking number. Hubble offers direct-to-customer contacts at a fraction of the price of the popular brands and they even have a network of eye doctors that fit their lenses. The subscription wasn't canceled and I was charged yet again. To sweeten the deal, Hubble offers your first 15 pairs for free, you just cover the $3 cost of shipping/handling. This seems more like propaganda produced by optometrists because they are losing business. Hubble Contacts have been great for me. I reached out via the phone and cancelled my account. Lol. Hubble Contacts sends you 2 boxes of 30 contact lenses every month. Stay safe with our COVID-19 guide. A few weeks went by still nothing, I emailed again and got a response that they were canceling my service, I went in and reactivated it. Copyright © 2021 Consumers Unified LLC. First, let me address some of the claims/concerns I have seen regarding Hubble’s “material”. Can you send me information on this please almost out of them. We're so happy to hear that you love our service and that it works for your needs :) If at any point you need our help please don't hesitate to reach out to us at help@hubblecontacts.com with the subject line "Attn: ConsumerAffairs.". Hubble Contacts ranks 9th among Contact Lenses sites. I have never been over billed nor have I had a package lost. Once i tried them, I did not like them. I've been getting my contacts from Hubble Contacts online for multiple years now. Thanks SO much for Great Quality Contact at a Great Price! I have been using Hubble Contacts for OVER 2 Years!! Berichten Sie von Ihren Erfahrungen und lesen Sie die Bewertungen von 11 Kunden. The only other explanation is I received a really bad batch (cause, hey, they are “free”). A link has directed you to this review. Putting the burden of proof on the ostensible receiver is shoddy customer service - how can one prove they didn't receive it? The lenses are comfortable and rarely do they move around at all. We apologise for the delay in shipping your order and we are working on a solution to prevent such delays from happening again. Thank you for taking the time to write your review. They'll keep charging you even after you try and cancel. I had only just recieved the trial boxes before I was charged for the first months subscription and hadn't had the chance to try them yet. Consumers satisfied with Hubble Contacts most frequently mention customer service, daily lenses and eye doctor. I’m happy where I am and won’t venture into unknown contact territory again. If you're looking for good service, don't choose Hubble - they will absolutely not go out of their way to help you if something goes wrong with your order! I love convenience of getting the shipped to door. Enjoy reading our tips and recommendations. Just reach out to our Customer Happiness Team and we will make it … The Cost At first you won’t have to pay anything for the Hubble lenses because you are going to get a free two week trial but there is a $3. This is a great product. We value your privacy. Um eine volle Rückerstattung zu erhalten, kannst du deine Hubble Kontaktlinsen innerhalb von 28 Tagen nach Erhalt an uns zurücksenden. Hubble Contacts have […] Share. The price is reasonable and they arrive like clockwork. I'm likely going to have to cancel my credit card to get out of their contract like sales techniques. Then if you do like them you can resubscribe. Would it be more convenient to be able to cancel online? But I guess some people need an iPhone 12 pro max when an iPhone 7 still runs the same iOS. The company has raised $70 million from investors, and is valued … Being told "5 to 10 days, up to 15 days" when it takes up to 2 months is not a solution, and it doesn't help to keep customer. The contacts dry out your eyes. Also, I wish there was a good way to recycle the packaging. Terrible experience and I wish I never signed up for them! Shine, an FDA-approved contact lens manufacturer with more than twent… Hubble, founded in 2016, ships contact lenses to customers for about $1 a day. The contacts don't really fit and are uncomfortable. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. I do not recommend them, it would be worth paying more for not having to deal with them. They are so fast sometimes I feel like they send a new box of contacts 6 weeks before I finish my last order. Hubble Contacts is an American-based brand distributing Taiwan-manufactured contact lenses through an e-commerce subscription model.
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