Due to the outbreak of the coronavirus, KLM has temporarily suspended its flights to mainland China since the beginning of February. You can find these conditions in the confirmation e-mail you received after booking your flight. Please note that your entire booking will be cancelled once we’ve issued your travel voucher. This strong focus on hygiene extends to our entire organization, including catering services. Travel and corona. In Leipzig dürfen von Montag an Museen, Galerien, Tierparks und Zoos wieder für Besucher öffnen. Check the website of the Dutch government to see the EU entry ban exemption categories Norway’s strict entry rules are extended. The main rule is that only foreigners residing in Norway can enter Norway, and all Norwegian citizens (regardless of where they live). Keep in mind that the advice remains to only travel when it is essential. Didn’t receive your boarding pass after checking in? Of course, we’re doing everything possible to assist you with your upcoming travel plans but waiting times at the KLM Customer Contact Centre might be long. Private transportation: Regrettably, this resulted, among other things, in the loss of 5,000 jobs and … Januar 2021 zusätzlich zum PCR-Test auch ein Antigentest verlangt. Are you travelling to a country where a travel ban is issued? You can, Do you have a transfer at Amsterdam Airport Schiphol? You may change your travel dates without having to pay the change fee, as described in your ticket conditions. Refund and rebooking options differ depending on when the flight was booked and scheduled for departure. Die Zahl der Flüge sank um zwei Drittel auf 390.000, die der Mitarbeiter um ein Fünftel auf 110.000 zum Jahresende. Are you flying with us soon? You can view the COVID-19 NAAT or rapid test locations per country. Before each departure, our planes are always thoroughly cleaned and disinfected. For more information about special rates and COVID-19 PCR test requirements for travel to and from Dubai, go to our Travel requirements for Dubai page.. For information about COVID-19 test requirements for travel to our current worldwid At some destinations, wearing masks is required in public areas, including the airport. Currently selected country: Germany, Currently selected language: Deutsch, Choose a new flight for my existing booking or cancel my flight, Request a cash refund or a refund in the form of a refundable travel voucher, Check the latest entry requirements of the destination you’re travelling to, Read more about COVID-19 tests before your departure, Check which destinations we currently fly to, Update or save your contact details so we can contact you if needed, Check the most frequently asked questions about the coronavirus (COVID-19), Send a text message via WhatsApp to +31206490787, ESTA-Reisegenehmigung für Reisen in die USA, Der Service für alleinreisende minderjährige Kinder, Besondere Betreuung & medizinische Dienste, Passagiere mit einer geistigen Behinderung, einer Entwicklungsstörung oder sensorischer Behinderung, Passagiere mit besonderen medizinischen Anforderungen, Ausgewählte Destinationen für Online-Meldungen von verspätetem Gepäck, Eingeschränkt erlaubte oder verbotene Gegenstände, Reisen mit zollfrei eingekauften Flüssigkeiten, Unser Flugzeug des Modells Boeing 777-300ER, Produkte und Serviceleistungen von und nach Asien, Aktuelle Fluginformationen per Telefon, E-Mail und SMS, Read more about travelling from and to The Netherlands on the website of the Dutch authorities, View a full list of all exceptions on the website of the Dutch authorities, View test locations in your country of residence or in another country, View global rapid and NAAT test locations on the website of the Dutch authorities, View global rapid and NAAT test locations on the website of SkyTeam, Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands, For information about other destinations, visit our KLM TravelDoc tool, rebook your flight to a later date via My Trip, cancel your flight and get your ticket refunded, Request a refund in the form of a travel voucher online, Request a full cash refund or a refund in form of a travel voucher. For Brazil, a separate rebook and refund policy is in place. As of 2nd of February 2021, the Netherlands reinstated the entry ban for travelers with permanent residence in Japan. This is any country that’s not on the EU list of safe countries . You will find the latest information for your destination, here. As a frequent traveler with KLM, you trust us to not only take you where you need to go, but to do so safely, comfortably and responsibly. Did you book your ticket via a travel agent? If you are travelling to the Netherlands, you need to show a negative COVID-19 test result if you’re departing from a high-risk country. Entry regulations. 10 months ago Hey Tanzania Travellers! Airport Limousine Bus: “Exclusive Bus for Foreign Arrivals ". Are you travelling from The Netherlands? August 2020 stattfindet, kann ohne Gebühr zeitlich umgebucht werden (bis spätestens zum ursprünglichen Abflugdatum). – as well as communal areas such as the galleys, carpets and lavatories. You will not have to pay a booking fee. Find out more now Entry regulations for your destination. Diese Seite dient lediglich als rot… If your travel voucher is issued between 1 March 2019 and 31 December 2020, you can use your voucher until 31 December 2021 on KLM, Air France, Delta Air Lines, and Virgin Atlantic. Regularly check the latest travel restrictions, health details requirements and info at. Die vom internationalen Hub-Verkehr besonders abhängige KLM leidet unter der verzögerten Corona-Erholung. This also applies to passengers with a Dutch nationality, and passengers arriving at an airport in The Netherlands and continuing their trip without leaving the airport. The German embassy has already contacted us and recommended that the trip be cancelled. View test locations in your country of residence or in another country>, View global rapid and NAAT test locations on the website of the Dutch authorities> , View global rapid and NAAT test locations on the website of SkyTeam> . If the passenger is younger than 13 years. Es gilt ein Lande- bzw. you have a KLM, Air France or Delta Air Lines ticket. KLM: Existing bookings can be rebooked free of charge for travel until 30 June 2021. If your flight has not been cancelled by the airline, you can only change your booking before the scheduled departure of your flight. How to use a travel voucher • Please visit our schedule update to/from Japan page. For more information about travelling to the Netherlands, check the website of the Dutch authorities . If you are travelling from a high-risk country, you have 2 options. Nachdem der Konzern seit Beginn der Corona-Krise die Belegschaft von 141 000 Vollzeitstellen vor allem im Ausland um knapp 29 000 reduziert hat, sollen nun in Deutschland 10 000 Stellen wegfallen. However, a fare difference might still apply. The health of employees and customers is paramount in all KLM decisions. However, we will try to process your refund as soon as possible after receiving your request. Request a full cash refund or a refund in form of a travel voucher> . TeCOT (COVID-19 Testing Center for Overseas Travelers) website Registered medical institution information If you choose to postpone your trip, we will provide you with a refund in the form of a travel voucher. Is your new travel date 30 days before or after your original travel date? Beide Airlines erheben keine Gebühren auf Umbuchungen für Flüge, die am oder nach dem 22. April 2021 verlängert. We recommend you inform yourself before departure about the current entry regulations of your destination country. Allerdings können Reisende von Lufthansa eine Ticketerstattung verlangen. KLM is compelled to further downsize its organisation. That is why you will find the most important information about planning your journey here. From Travelling and Corona To #WeCare – fly with no worries. The deadline for processing refunds according to the Law 14.034/2020 is of 12 months maximum. Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands> , For information about other destinations, visit our KLM TravelDoc tool> . Then you can rebook for free within the same travel class (Economy Class or Business Class). Und so funktioniert es: Wählen Sie jetzt Ihr passendes Angebot und buchen Sie direkt nach Ihrer Buchung (am Tag der Buchung bis 20:00 Uhr) über unsere Service-Hotline unter + 49 (0)89 710 45 14 98, täglich von 09:00 - 20:00 Uhr den FLEXPLUS-Tarif zu Ihrer Buchung hinzu: . See also Your test result: the test result must be negative. Please note that a separate policy is in place for Brazil, as well as for KLM Package Deals , KLM Flight Bundle , and Flying Blue reward tickets . If you choose to postpone your trip, check your ticket conditions to see if you’re entitled to a refund. KLM: Heb je een ticket geboekt met een gepland vertrek voor of op 31 maart 2021, dan kun je bij KLM de reisdatum wijzigen zonder dat je de wijzigingskosten hoeft te betalen. Today, as the world comes to terms with an unprecedented health scare in COVID-19 (Corona virus), these values are more important to us than ever. Select country and language. Welcome to Refunds Processing System Please start by selecting your language. KLM und Air France bauen auf Corona-Testmöglichkeiten an Schweizer Flughäfen Für Fluggäste, die aus Hochrisikogebieten nach Amsterdam reisen, wird von der niederländischen Regierung seit dem 23. Did you book your ticket via a travel agent? Für Flüge … Since the outbreak of the coronavirus, we’ve been closely monitoring the situation. Mai 2020 um 11:00 Uhr aktualisiert. If you really need to travel, make sure to check the current travel advice and entry requirements of the country you’re travelling to on its government’s website. You have to show 2 test results: If you have a transfer in Amsterdam, you only need 1 NAAT (PCR) test result that's issued within 72 hours before arrival in Amsterdam. Vouchers that are issued on or after 1 January 2021, will be valid for 1 year after the date of issue. The Dutch authorities and SkyTeam have created an overview of rapid and PCR test locations near the airport. Please contact them directly to request information on refund options. View our full refund and rebook policies below. Unserem Kenntnisstand zufolge waren die Informationen auf dieser Seite zum Zeitpunkt der Veröffentlichung korrekt. Virgin Atlantic: If you want to change your booking, you can rebook for travel up to 31 December 2022. For more details about wearing face masks, please check the most frequently asked questions. Wir können dafür jedoch nicht garantieren. We have already taken an unbelievable array of measures to cope with the crisis sparked by the coronavirus pandemic. The air in the cabin is continuously refreshed with outside air and our hospital-grade HEPA filters are 99.99% effective in preventing the spread of airborne bacterial and viral organisms such as COVID-19. Your refund will only be processed after we receive all the information and documents needed. In an internal … You can view the PCR or rapid test locations per country . You can view the COVID-19 NAAT or rapid test locations per country. a negative COVID-19 rapid test result that was taken within 24 hours before boarding your flight to the Netherlands. Questions about your booking You can reach our Service Center from Monday to Sunday from 08:00 till 22:00 via phone and WhatsApp. The IATA website provides up-to-date entry regulations for all countries. Wegen der Corona-Pandemie heben deutlich weniger Flugzeuge ab. Willkommen auf der offiziellen Facebook-Deutschland-Seite von KLM Royal Dutch Airlines! Due to the outbreak of a more contagious variant of the coronavirus, the Norwegian government has decided to close the borders to prevent spreading this virus. People in the categories, such as business travelers and students are allowed to enter the Netherlands for a short period of time with certain conditions. According to the Law 14.034/2020, processing your refund may take up to 12 months maximum. We are happy to welcome you on board, with the necessary health and safety measures, so that you can travel with peace of mind. If your original flight is scheduled further in the future, we would very much appreciate if you could contact us closer to this date. The same goes for Flying Blue reward tickets. ... ICh flew in from Tanzania yesterday, and it was one of the last flights from KLM to Europe. Make sure to check the health requirements of the airports you’re travelling to and from, and transferring in, and follow the instructions at the airport. Please also visit our KLM TravelDoc tool to check entry restrictions and necessary documents . Airport Transport Service Company will operate “Exclusive Bus for Foreign Arrivals” for people entering Japan from Narita airport as from 16th December, 2020. https://www.mhlw.go.jp/stf/seisakunitsuite/newpage_00020.html In Anbetracht der Entwicklung der COVID-19-Krise variieren diese Informationen jedoch je nach Standort und können sich kurzfristig und im Laufe der Zeit ändern. Please go to the check-in desk at the airport where our staff will assist you. Airport parking information Willkommen auf der offiziellen Facebook-Deutschland-Seite von KLM Royal Dutch Airlines! Today, as the world comes to terms with an unprecedented health scare in COVID-19 (Corona virus), these values are more important to us than ever. Check in online on KLM.com or book a hotel or rental car for your trip Need to show a negative COVID-19 test result before boarding? Option 1 If your negative COVID-19 PCR test result or negative rapid test result comes in too late, we’re offering the following rebook possibility. Your new travel date can be up to 4 days after your original travel date or on the next available flight. Beschränkungen im Land Alle Corona-Maßnahmen werden zunächst bis zum 20. Ab 31. Zahlreiche Flüge müssten abgesagt werden und Kurzarbeit sei unumgänglich, teilte das Unternehmen mit. Please contact us in order to change your travel dates when your negative PCR test comes in too late. This also applies to passengers with a Dutch nationality, and passengers arriving at an airport in The Netherlands and continuing their trip without leaving the airport. This short video provides more information about hygiene at KLM. Ausgehend vom Corona-Crash im März 2020 hatten sich die Papiere von HelloFresh bis zu ihrem Höhepunkt fast vervierfacht, bei Delivery Hero fehlte zum Dreifachen des Wertes nicht viel. Your NAAT test result should be in English, German, French, Italian, Portuguese, Spanish or Dutch. We are doing what we can to assist as many people as possible, as quickly as we can. We’re doing what we can to get back to you as quickly as possible but can’t prevent that waiting times are long. Keep in mind that the advice remains to only travel when it is essential. As a frequent traveler with KLM, you trust us to not only take you where you need to go, but to do so safely, comfortably and responsibly. As of 16th of March some of exemption categories were added again. We’re offering several rebooking and refund possibilities, please read below what applies to you. Ingredients are fresh and sourced locally, and our catering crew is also trained to meet the strictest guidelines for hygiene and safety. We strongly advise you to wear a mask at the rest of the airport as well. Vouchers that are issued on or after 1 January 2021, will be valid for 1 year after the date of issue. Please bear in mind that waiting times at our Customer Contact Centre are long. Please note that we are doing what we can to help you as quickly as possible, but waiting times are longer than usual. By 9 July 2020, all cases resolved. Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands , Check the website of the Dutch government to see more information on negative COVID-19 test results and test declarations , Please also visit our KLM TravelDoc tool to check entry restrictions and necessary documents , Upon arrival in Japan, please take into account that it is not allowed to take any form of public transportation (including regular taxi). You can use your voucher to book a flight that takes place after the expiry date of the voucher. Updated 23 March 2021. Venice and Milan’s flight suspensions were previously announced last Monday. You can change your booking anytime, but it would be especially helpful to us if you would do so before your original travel date. Flights to these 3 destinations will not resume until Friday, 3 April. If the amount of your voucher is greater than the price of your new booking, you'll receive another voucher for the remaining balance. *an Tagen mit KLM-Flügen (KL1952) bereits ab 05:00 Uhr geöffnet. 36 talking about this. Read more about the COVID-19 NAAT (PCR, mPOCT, NAAT, RT PCR, RT LAMP and TMA) tests and rapid tests on the website of the Dutch government. The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. The case was a 68-year-old man who was on vacation from the Netherlands. Details can be found at the bottom of this page. Reisepreis bis 2.999 €: 58,00 € Aufpreis Reisepreis bis 5.999 €: 128,00 € Aufpreis If the payment has been done via credit card, the refund procedure will be forwarded within the deadline to the credit card administrator. At Lufthansa, your safety is our top priority. For detailed information and conditions, please see the rebook and refund policies on this page. KLM cancels flights to Venice, Milan and Naples. Usage of own car (airport parking or valet) is allowed or pick-up arrangements (e.g. The airline will resume daily service to eight extra destinations, which were suspended in compliance with Covid-19-related travel restrictions. KLM announced they would be cutting back on the hiring of new staff and external consultants, as well as delaying new projects. If the payment has been done via credit card, the refund procedure will be forwarded within the deadline to the credit card administrator. Acht europäische Städte werden ab Amsterdam wieder täglich bedient. Make sure your COVID-19 NAAT test document includes the following: View a full list of all exceptions on the website of the Dutch authorities> . These procedures are designed to the highest standards and include both your personal space - tray tables, seat armrests and headrests, seatbelt buckles etc. Once in the air, our cabin crew works diligently to keep our planes clean. The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. The ten-day self-quarantine still applies upon arrival in the Netherlands. Dutch airline KLM is also not taking any additional measures as yet, the airline said in a statement to passengers on Wednesday morning. Type of test: this must be a NAAT test and must be for SARS-CoV-2/COVID-19. Read more about the PCR tests and rapid tests on the website of the Dutch government . There are some exceptions to this general rule. Select country and language. The COVID-19 pandemic in Curaçao is part of the ongoing global viral pandemic of coronavirus disease 2019 (COVID-19), which was documented for the first time in Curaçao on 13 March 2020. Anyone that returns to the country from an unnecessary leisure travel abroad must stay at a quarantine hotel when they return to Norway, starting from 00.00 on 29 March. If your flight was cancelled by the airline, you can also request a cash refund. If you cannot show these documents, you may be denied entry into the Netherlands. All of us here at KLM are truly grateful for your understanding. Read more about the COVID-19 NAAT (PCR, mPOCT, NAAT, RT PCR, RT LAMP and TMA) tests and rapid tests on the website of the Dutch government. Your purchased extra options are transferable to another date. KLM is further adjusting its flights to mainland China and Hong Kong in the wake of the coronavirus outbreak. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet). Kostenlose Ticketerstattung innerhalb von 7 Tagen 3 Jahre rückwirkend We will process your request and send your travel voucher via e-mail within a couple of days. Air France & KLM. Information About Corona Virus & Tanzania. Different policies are in place, depending on what your scheduled departure date was. You may be requested to show the needed documents to airport staff or the designated (medical) authorities, such as the Royal Netherlands Marechaussee. Compare and book your KLM flights and view our special ticket deals and last minutes. You have to show 1 test result: Option 2 Check in, change seats, track your bag, check flight status, and more. • You can check your flight status or view your flight details in My Trip . Read more about travelling from and to The Netherlands on the website of the Dutch authorities> . You will find the latest entry regulations for your destination here. And in the event that a passenger does begin to show symptoms, all of our flights are equipped with special Corona-kits and our crew is trained in containment measures. Naples has joined Venice and Milan on KLM’s list of temporarily suspended flight destinations, following on from concerns related to the corona virus. Wegen der Auswirkungen der Corona-Krise auf den internationalen Luftverkehr streicht die niederländische Fluggesellschaft KLM bis zu 2000 Jobs. Name and contact information of the institute or laboratory that conducted the test. TeCOT (COVID-19 Testing Center for Overseas Travelers) provides online services for overseas travelers to find and request reservations at desired medical institutions which can conduct adequate medical tests such as a PCR testing.Please see more details from their website. April 2020 gekauft wurden und deren Abflug bis 31. Passengers who are entering or transferring in the Netherlands, you need to show a negative COVID-19 test result. You may change your travel dates without having to pay the change fee. lll Jetzt günstige Istanbul-Flüge finden, vergleichen & online buchen Billige Flüge von Deutschland nach Istanbul Kostenlose Expertenberatung per ☎ oder täglich von 08 - 18 Uhr Volle Preistransparenz Keine versteckten Kosten Without face covering, we cannot allow you to board. Therefore, we would like to share some insight into the different steps that we are taking to guarantee that our flights continue to meet and exceed the highest standards of safety and hygiene. Juni fertig sein. From 4 May, KLM Royal Dutch Airlines will gradually begin restoring its European network. Book a trip. However, we will try to process your refund as soon as possible after receiving your request. a negative COVID-19 NAAT (PCR) test result that was taken within 72 hours before your arrival in the Netherlands. Please contact them directly to rebook your flight. However, outside of the period mentioned above, a fare difference might apply. The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. Check this list of authorised COVID-19 test laboratories in each of our current destinations This includes a list of COVID-19 test laboratories in Dubai �. The Dutch government advises not to travel abroad up and until 15 May 2021 unless absolutely necessary. Zur Begründung verwies KLM unter anderem auf das von den USA verhängte Einreiseverbot für Europäer. Not sure what your departure date was? Discover further topics. The wearing of face masks will be compulsory on all flights across the whole KLM network from 11 May. You will not have to pay the change fee. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet). a negative COVID-19 NAAT (PCR) test result that was taken within 24 hours before boarding your flight to the Netherlands. While still at home, KLM strongly recommends all customers to: COVID-19 Testing before departing from Japan Make sure that all hand and check-in baggage comply with the baggage rules. Additionally, you are strongly advised to self-quarantine for a period of 10 days. Обновлено 2 апреля 2021 года. You have 2 options: - a negative COVID-19 NAAT (PCR) test result that was taken within 24 hours before boarding your flight to the Netherlands. NARITA airport PCR Testing center website KANSAI airport clinic website(Japanese) . Currently selected country: Japan - 日本, Currently selected language: English, ESTA travel authorisation for travel to the United States, Passengers with an intellectual, developmental or sensory disability, Passengers with special medical requirements, Selected destinations for online reporting of delayed baggage, Travelling with liquid tax-free purchases, Check the website of the Dutch government to see the EU entry ban exemption categories, Please also visit our KLM TravelDoc tool to check entry restrictions and necessary documents, Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands, Check the website of the Dutch government to see more information on negative COVID-19 test results and test declarations, website of Japan Ministry of Health, Labourand Welfare, https://www.mhlw.go.jp/stf/seisakunitsuite/newpage_00020.html, https://www.narita-airport.jp/en/access/parking, https://www.kansai-airport.or.jp/en/access/parking, TeCOT (COVID-19 Testing Center for Overseas Travelers) website, Registered medical institution information, NARITA airport PCR Testing center website. Please refer to below websites: All relevant information for your trip at a glance. The Dutch carrier has been offering flights to … The Dutch health authorities as yet see no reason to erect a quarantine zone at Schiphol airport due to the outbreak of the new Coronavirus in China. private hired taxi service) needs to be made in advance. For the coming days KLM will operate as much as possible according to schedule to allow passengers to return to their homes. If you have a transfer in Amsterdam, you only need 1 NAAT (PCR) test result that's issued within 72 hours before arrival in Amsterdam.
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