View test locations in your country of residence or in another country>, View global rapid and NAAT test locations on the website of the Dutch authorities> , View global rapid and NAAT test locations on the website of SkyTeam> . Beschränkungen im Land Alle Corona-Maßnahmen werden zunächst bis zum 20. Check the confirmation e-mail you received after booking your flight. Additionally, you are strongly advised to self-quarantine for a period of 10 days. You can rebook at no additional costs within the same travel class (either Economy Class or Business Class). Make sure to check the health requirements of the airports you’re travelling to and from, and transferring in, and follow the instructions at the airport. Book a trip. Wegen der Corona-Pandemie heben deutlich weniger Flugzeuge ab. Our apologies for the inconvenience. Today, as the world comes to terms with an unprecedented health scare in COVID-19 (Corona virus), these values are more important to us than ever. Das Robert-Koch-Institut meldet am Dienstag für ganz Sachsen eine Sieben-Tage-Inzidenz von 84. See also The IATA website provides up-to-date entry regulations for all countries. Didn’t receive your boarding pass after checking in? Check this list of authorised COVID-19 test laboratories in each of our current destinations This includes a list of COVID-19 test laboratories in Dubai �. However, outside of the period mentioned above, a fare difference might apply. You may be requested to show the needed documents to airport staff or the designated (medical) authorities, such as the Royal Netherlands Marechaussee. The COVID-19 pandemic in Curaçao is part of the ongoing global viral pandemic of coronavirus disease 2019 (COVID-19), which was documented for the first time in Curaçao on 13 March 2020. This short video provides more information about hygiene at KLM. By 9 July 2020, all cases resolved. Please see details for booking from the link below. Wenn Ihr Flug mit Lufthansa unabhängig von der Corona-Lage ausfällt oder stark verspätet ist, können Sie nach EU-Fluggastrechte-Verordnung Anspruch auf eine Entschädigung von 250 bis 600 Euro haben. https://www.mhlw.go.jp/stf/seisakunitsuite/newpage_00020.html From Book free adjacent seat To More comfort on board. lll Jetzt günstige Istanbul-Flüge finden, vergleichen & online buchen Billige Flüge von Deutschland nach Istanbul Kostenlose Expertenberatung per ☎ oder täglich von 08 - 18 Uhr Volle Preistransparenz Keine versteckten Kosten KLM: Existing bookings can be rebooked free of charge for travel until 30 June 2021. 25 talking about this. The Dutch carrier has been offering flights to … If the payment has been done via credit card, the refund procedure will be forwarded within the deadline to the credit card administrator. This also applies to passengers with a Dutch nationality, and passengers arriving at an airport in The Netherlands and continuing their trip without leaving the airport. For Brazil, a separate rebook and refund policy is in place. Due to the outbreak of a more contagious variant of the coronavirus, the Norwegian government has decided to close the borders to prevent spreading this virus. Passengers who are entering or transferring in the Netherlands, you need to show a negative COVID-19 test result. Travel and corona. Der „digitale grüne Nachweis" soll Corona-Impfungen, aber auch Ergebnisse von zugelassenen PCR- und Schnelltests sowie überstandene Corona-Infektionen dokumentieren und am 1. private hired taxi service) needs to be made in advance. All of us here at KLM are truly grateful for your understanding. Check the website of the Dutch government to see the EU entry ban exemption categories Additionally, you are strongly advised to self-quarantine for a period of 10 days. You will find the latest entry regulations for your destination here. Ingredients are fresh and sourced locally, and our catering crew is also trained to meet the strictest guidelines for hygiene and safety. Details can be found at the bottom of this page. Acht europäische Städte werden ab Amsterdam wieder täglich bedient. Regrettably, this resulted, among other things, in the loss of 5,000 jobs and … However, outside of the period mentioned above, a fare difference might apply. Vouchers that are issued on or after 1 January 2021, will be valid for 1 year after the date of issue. Flights to these 3 destinations will not resume until Friday, 3 April. Please refer to below websites: Januar 2021 zusätzlich zum PCR-Test auch ein Antigentest verlangt. Nur für Transfer-Passagiere, die zum Testen nicht in die Schweiz einreisen dürfen Since the outbreak of the coronavirus, we’ve been closely monitoring the situation. Once in the air, our cabin crew works diligently to keep our planes clean. Refund and rebooking options differ depending on when the flight was booked and scheduled for departure. If the amount of your voucher is greater than the price of your new booking, you'll receive another voucher for the remaining balance. For more details about wearing face masks, please check the most frequently asked questions. TeCOT (COVID-19 Testing Center for Overseas Travelers) provides online services for overseas travelers to find and request reservations at desired medical institutions which can conduct adequate medical tests such as a PCR testing.Please see more details from their website. We are doing what we can to assist as many people as possible, as quickly as we can. Viselio; Standort marhaba Lounge ; Corona-Testraum für Transfer-Passagiere, neben Transit Hotel. Before each departure, our planes are always thoroughly cleaned and disinfected. Wir werden jedoch unser Bestes tun, um diese Seite auf dem neuesten Stand zu halten. Until further notice, you’re required to wear a face mask from the first boarding call until you have gone through the arrival gate at your destination to prevent the further spread of the virus. These restrictions are sometimes introduced at very short notice. Diese Seite wurde zuletzt am 16. However, a fare difference might still apply. Reservation is required in advance. Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands , Check the website of the Dutch government to see more information on negative COVID-19 test results and test declarations , Please also visit our KLM TravelDoc tool to check entry restrictions and necessary documents , Upon arrival in Japan, please take into account that it is not allowed to take any form of public transportation (including regular taxi). This is any country that’s not on the EU list of safe countries . There are some exceptions to this general rule. *an Tagen mit KLM-Flügen (KL1952) bereits ab 05:00 Uhr geöffnet. If you have a transfer in Amsterdam, you only need 1 NAAT (PCR) test result that's issued within 72 hours before arrival in Amsterdam. At that time, it was no longer possible to change the reservation. • You can check your flight status or view your flight details in My Trip . View our full refund and rebook policies below. Dutch airline KLM is also not taking any additional measures as yet, the airline said in a statement to passengers on Wednesday morning. Did you book your ticket via a travel agent? Keep in mind that the advice remains to only travel when it is essential. The airline will resume daily service to eight extra destinations, which were suspended in compliance with Covid-19-related travel restrictions. These procedures are designed to the highest standards and include both your personal space - tray tables, seat armrests and headrests, seatbelt buckles etc. At some destinations, wearing masks is required in public areas, including the airport. Make sure to check KLM TravelDoc shortly before departure for all measures that apply to your trip. From 4 May, KLM Royal Dutch Airlines will gradually begin restoring its European network. Your purchased extra options are transferable to another date. April 2021 verlängert. You can. You may change your travel dates without having to pay the change fee. a negative COVID-19 NAAT (PCR) test result that was taken within 72 hours before your arrival in the Netherlands. you are not travelling with a baby (0-1 years). Wir können dafür jedoch nicht garantieren. The wearing of face masks will be compulsory on all flights across the whole KLM network from 11 May. Airport Transport Service Company will operate “Exclusive Bus for Foreign Arrivals” for people entering Japan from Narita airport as from 16th December, 2020. Type of test: this must be a NAAT test and must be for SARS-CoV-2/COVID-19. KLM is further adjusting its flights to mainland China and Hong Kong in the wake of the coronavirus outbreak. Language Selection You can view the COVID-19 NAAT or rapid test locations per country. If you need assistance, contact the KLM Customer Contact Centre. If you cannot show these documents, you may be denied entry into the Netherlands. Welcome to Refunds Processing System Please start by selecting your language. Für Flüge … Read more about the COVID-19 NAAT (PCR, mPOCT, NAAT, RT PCR, RT LAMP and TMA) tests and rapid tests on the website of the Dutch government. TeCOT (COVID-19 Testing Center for Overseas Travelers) website Registered medical institution information You have to show 2 test results: If you have a transfer in Amsterdam, you only need 1 NAAT (PCR) test result that's issued within 72 hours before arrival in Amsterdam. – as well as communal areas such as the galleys, carpets and lavatories. If your negative COVID-19 PCR test result or negative rapid test result comes in too late, we’re offering the following rebook possibility. Updated 23 March 2021. We will process your request and send your travel voucher via e-mail within a couple of days. 36 talking about this. Read more about the PCR tests and rapid tests on the website of the Dutch government . The Dutch health authorities as yet see no reason to erect a quarantine zone at Schiphol airport due to the outbreak of the new Coronavirus in China. Your test result: the test result must be negative. If your flight has not been cancelled by the airline, you can only change your booking before the scheduled departure of your flight. ... ICh flew in from Tanzania yesterday, and it was one of the last flights from KLM to Europe. NARITA airport PCR Testing center website KANSAI airport clinic website(Japanese) . And in the event that a passenger does begin to show symptoms, all of our flights are equipped with special Corona-kits and our crew is trained in containment measures. In Leipzig dürfen von Montag an Museen, Galerien, Tierparks und Zoos wieder für Besucher öffnen. Compare and book your KLM flights and view our special ticket deals and last minutes. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet). As it is busier than usual at the Service Centre, we would like to help passengers that depart within 72 hours first. You can use your voucher to book a flight that takes place after the expiry date of the voucher. Your first and last name, as stated in your passport. If your flight was cancelled by the airline, you can also request a cash refund. The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. In light of the Corona pandemic, many countries have imposed restrictions on entry. Are you travelling to a country where a travel ban is issued? The German embassy has already contacted us and recommended that the trip be cancelled. Make sure that all hand and check-in baggage comply with the baggage rules. While still at home, KLM strongly recommends all customers to: COVID-19 Testing before departing from Japan - a negative COVID-19 rapid test result that was taken within 24 hours before boarding your flight to the Netherlands. Currently selected country: Germany, Currently selected language: Deutsch, Choose a new flight for my existing booking or cancel my flight, Request a cash refund or a refund in the form of a refundable travel voucher, Check the latest entry requirements of the destination you’re travelling to, Read more about COVID-19 tests before your departure, Check which destinations we currently fly to, Update or save your contact details so we can contact you if needed, Check the most frequently asked questions about the coronavirus (COVID-19), Send a text message via WhatsApp to +31206490787, ESTA-Reisegenehmigung für Reisen in die USA, Der Service für alleinreisende minderjährige Kinder, Besondere Betreuung & medizinische Dienste, Passagiere mit einer geistigen Behinderung, einer Entwicklungsstörung oder sensorischer Behinderung, Passagiere mit besonderen medizinischen Anforderungen, Ausgewählte Destinationen für Online-Meldungen von verspätetem Gepäck, Eingeschränkt erlaubte oder verbotene Gegenstände, Reisen mit zollfrei eingekauften Flüssigkeiten, Unser Flugzeug des Modells Boeing 777-300ER, Produkte und Serviceleistungen von und nach Asien, Aktuelle Fluginformationen per Telefon, E-Mail und SMS, Read more about travelling from and to The Netherlands on the website of the Dutch authorities, View a full list of all exceptions on the website of the Dutch authorities, View test locations in your country of residence or in another country, View global rapid and NAAT test locations on the website of the Dutch authorities, View global rapid and NAAT test locations on the website of SkyTeam, Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands, For information about other destinations, visit our KLM TravelDoc tool, rebook your flight to a later date via My Trip, cancel your flight and get your ticket refunded, Request a refund in the form of a travel voucher online, Request a full cash refund or a refund in form of a travel voucher. If you really need to travel, make sure to check the current travel advice and entry requirements of the country you’re travelling to on its government’s website. We’re offering several rebooking and refund possibilities, please read below what applies to you. Venice and Milan’s flight suspensions were previously announced last Monday. However, a fare difference might still apply. Vouchers that are issued on or after 1 January 2021, will be valid for 1 year after the date of issue. You can, Do you have a transfer at Amsterdam Airport Schiphol? Check the website of the Dutch government to see the restrictions for travelling to and from the Netherlands> , For information about other destinations, visit our KLM TravelDoc tool> . Not sure what your departure date was? For detailed information and conditions, please see the rebook and refund policies on this page. The Dutch government advises not to travel abroad up and until 15 May 2021 unless absolutely necessary. Delta Air Lines. Данные о ситуации с covid-19 быстро меняются. • Please visit our schedule update to/from Japan page. We’re doing what we can to get back to you as quickly as possible but can’t prevent that waiting times are long. Обновлено 2 апреля 2021 года. Alles zu Verbindungen, FFP-2-Masken und Testpflicht für Flugreisende. Als je ervoor kiest om je reis uit te stellen, krijg je teruggave in de vorm van een reisvoucher. People in the categories, such as business travelers and students are allowed to enter the Netherlands for a short period of time with certain conditions. Flugreisende erfahren hier wichtige Informationen. Most likely, we’ve answered your question in our overview of frequently asked questions. We highly recommend making use of the self-service options to change your flight or request a refund. Die vom internationalen Hub-Verkehr besonders abhängige KLM leidet unter der verzögerten Corona-Erholung. If the payment has been done via credit card, the refund procedure will be forwarded within the deadline to the credit card administrator. https://www.kansai-airport.or.jp/en/access/parking Keep in mind that the advice remains to only travel when it is essential. However, we will try to process your refund as soon as possible after receiving your request. Questions about your booking You can reach our Service Center from Monday to Sunday from 08:00 till 22:00 via phone and WhatsApp. Your NAAT test result should be in English, German, French, Italian, Portuguese, Spanish or Dutch. It applies not only for travelers whose final destination is the Netherlands but also for travelers from Japan who are transferring in the Netherlands to other countries. Usage of own car (airport parking or valet) is allowed or pick-up arrangements (e.g. If you choose to postpone your trip, we will provide you with a refund in the form of a travel voucher. If you’re not able to depart on your original date, you can also change your return flight to keep the initial duration of your stay. You can rebook your flight from 48 hours before your original scheduled departure time up until your original scheduled departure time. This also applies to passengers with a Dutch nationality, and passengers arriving at an airport in The Netherlands and continuing their trip without leaving the airport. Is your new travel date 30 days before or after your original travel date? As of 2nd of February 2021, the Netherlands reinstated the entry ban for travelers with permanent residence in Japan. Today, as the world comes to terms with an unprecedented health scare in COVID-19 (Corona virus), these values are more important to us than ever. Please go to the check-in desk at the airport where our staff will assist you. Your refund will only be processed after we receive all the information/documents needed. For more information about travelling to the Netherlands, check the website of the Dutch authorities . Are you flying with us soon? Zahlreiche Flüge müssten abgesagt werden und Kurzarbeit sei unumgänglich, teilte das Unternehmen mit. Zur Begründung verwies KLM unter anderem auf das von den USA verhängte Einreiseverbot für Europäer. If your travel voucher is issued between 1 March 2019 and 31 December 2020, you can use your voucher until 31 December 2021 on KLM, Air France, Delta Air Lines, and Virgin Atlantic. Die EU und die USA haben wegen der Corona-Pandemie weitreichende ... im Durchschnitt weniger als die Hälfte Flüge pro Monat unterwegs. For the coming days KLM will operate as much as possible according to schedule to allow passengers to return to their homes. Mai 2020 um 11:00 Uhr aktualisiert. Read more about the COVID-19 NAAT (PCR, mPOCT, NAAT, RT PCR, RT LAMP and TMA) tests and rapid tests on the website of the Dutch government. The digital or hard-copy negative test result must be in English, German, French, Italian, Portuguese, Spanish or Dutch. You have 2 options: - a negative COVID-19 NAAT (PCR) test result that was taken within 24 hours before boarding your flight to the Netherlands. We are happy to welcome you on board, with the necessary health and safety measures, so that you can travel with peace of mind. Discover further topics. Fill out the personal details required for your journey as much as possible online. As a frequent traveler with KLM, you trust us to not only take you where you need to go, but to do so safely, comfortably and responsibly. There are strict entry rules to Norway now due to the corona situation. Norway’s strict entry rules are extended. you have a KLM, Air France or Delta Air Lines ticket. Please note that a separate policy is in place for Brazil, as well as for KLM Package Deals , KLM Flight Bundle , and Flying Blue reward tickets . We have already taken an unbelievable array of measures to cope with the crisis sparked by the coronavirus pandemic. Please contact them directly to rebook your flight. Find out more now Entry regulations for your destination. Flightright hilft bei Flugverspätung, Flugausfall und Ticketerstattung! If you have any other questions or remarks, feel free to contact us. The case was a 68-year-old man who was on vacation from the Netherlands. From Travelling and Corona To #WeCare – fly with no worries. Please contact us in order to change your travel dates when your negative PCR test comes in too late. If none of the above-mentioned options suit your needs or if you’re encountering problems with our self-service tools, feel free to contact us. Of course, we’re doing everything possible to assist you with your upcoming travel plans but waiting times at the KLM Customer Contact Centre might be long. However, we will try to process your refund as soon as possible after receiving your request. April 2020 gekauft wurden und deren Abflug bis 31. Regularly check the latest travel restrictions, health details requirements and info at. The health of employees and customers is paramount in all KLM decisions. At Amsterdam Airport Schiphol, passengers aged 13 and up are required to wear a mask everywhere. We would like to ask you to contact us only if your original travel plans were supposed to take place in the next 72 hours. KLM: Heb je een ticket geboekt met een gepland vertrek voor of op 31 maart 2021, dan kun je bij KLM de reisdatum wijzigen zonder dat je de wijzigingskosten hoeft te betalen. If you are travelling from a high-risk country, you have 2 options. August 2020 stattfindet, kann ohne Gebühr zeitlich umgebucht werden (bis spätestens zum ursprünglichen Abflugdatum). Make sure your COVID-19 NAAT test document includes the following: View a full list of all exceptions on the website of the Dutch authorities> . Did you book your ticket via a travel agent? Nachdem der Konzern seit Beginn der Corona-Krise die Belegschaft von 141 000 Vollzeitstellen vor allem im Ausland um knapp 29 000 reduziert hat, sollen nun in Deutschland 10 000 Stellen wegfallen. If there is a travel ban for your destination, we’ll send you a cancellation message or an e-mail with all entry requirements as soon as possible. Ausgehend vom Corona-Crash im März 2020 hatten sich die Papiere von HelloFresh bis zu ihrem Höhepunkt fast vervierfacht, bei Delivery Hero fehlte zum Dreifachen des Wertes nicht viel. You will not have to pay the change fee. You will find the latest information for your destination, here. Enter your entire route if your trip includes transfers. Therefore, we would like to share some insight into the different steps that we are taking to guarantee that our flights continue to meet and exceed the highest standards of safety and hygiene. In an internal … You can view the COVID-19 NAAT or rapid test locations per country. Please share your booking code and last name so we can help you faster, but only via private messages. KLM cancels flights to Venice, Milan and Naples. Airport Limousine Bus: “Exclusive Bus for Foreign Arrivals ". For more information about special rates and COVID-19 PCR test requirements for travel to and from Dubai, go to our Travel requirements for Dubai page.. For information about COVID-19 test requirements for travel to our current worldwid This way, we can help those who have the most urgent needs first. We recommend you inform yourself before departure about the current entry regulations of your destination country. Virgin Atlantic: If you want to change your booking, you can rebook for travel up to 31 December 2022. Please also visit our KLM TravelDoc tool to check entry restrictions and necessary documents . If you cannot show these documents, you may be denied entry into the Netherlands. Read more about travelling from and to The Netherlands on the website of the Dutch authorities> . Select country and language. Worldwide, many countries are restricting travel on passenger flights. Diese Seite dient lediglich als rot… Airport parking information These differ per country. This strong focus on hygiene extends to our entire organization, including catering services. Different policies are in place, depending on what your scheduled departure date was. ordered a special meal, are travelling as an unaccompanied minor, have requested transportation of a wheelchair or pet). KLM announced they would be cutting back on the hiring of new staff and external consultants, as well as delaying new projects. Travelling and Corona. The main rule is that only foreigners residing in Norway can enter Norway, and all Norwegian citizens (regardless of where they live). Information About Corona Virus & Tanzania. If you are travelling to the Netherlands, you need to show a negative COVID-19 test result if you’re departing from a high-risk country. Es gilt ein Lande- bzw. The air in the cabin is continuously refreshed with outside air and our hospital-grade HEPA filters are 99.99% effective in preventing the spread of airborne bacterial and viral organisms such as COVID-19. You can use an unlimited number of vouchers as a payment method during online checkout to purchase a new ticket and/or extra options. You can find these conditions in the confirmation e-mail you received after booking your flight. Die Zahl der Flüge sank um zwei Drittel auf 390.000, die der Mitarbeiter um ein Fünftel auf 110.000 zum Jahresende. you did not request a special service (e.g. Die Atemwegserkrankung COVID-19, die durch das neuartige Coronavirus verursacht wird, breitet sich weltweit aus. All relevant information for your trip at a glance. You can change your booking anytime, but it would be especially helpful to us if you would do so before your original travel date. The deadline for processing refunds according to the Law 14.034/2020 is of 12 months maximum. Anlegeverbot für Flüge und Schiffe aus Südafrika und diversen Ländern in Mittel- und Südamerika. Option 1 Are you travelling from The Netherlands? Please note that we are doing what we can to help you as quickly as possible, but waiting times are longer than usual. Kostenlose Ticketerstattung innerhalb von 7 Tagen 3 Jahre rückwirkend The Dutch authorities and SkyTeam have created an overview of rapid and PCR test locations near the airport. The ten-day self-quarantine still applies upon arrival in the Netherlands. How to use a travel voucher If the passenger is younger than 13 years. Entry regulations. KLM is compelled to further downsize its organisation. Juni fertig sein. You may change your travel dates without having to pay the change fee, as described in your ticket conditions. Ab 31. Naples has joined Venice and Milan on KLM’s list of temporarily suspended flight destinations, following on from concerns related to the corona virus. Air France & KLM. 10 months ago Hey Tanzania Travellers! a negative COVID-19 NAAT (PCR) test result that was taken within 24 hours before boarding your flight to the Netherlands. Then you can rebook for free within the same travel class (Economy Class or Business Class). You may be requested to show the needed documents to airport staff or the designated (medical) authorities, such as the Royal Netherlands Marechaussee. We strongly advise you to wear a mask at the rest of the airport as well. In Anbetracht der Entwicklung der COVID-19-Krise variieren diese Informationen jedoch je nach Standort und können sich kurzfristig und im Laufe der Zeit ändern. You can view the PCR or rapid test locations per country . Willkommen auf der offiziellen Facebook-Deutschland-Seite von KLM Royal Dutch Airlines! Several countries, including the Netherlands, have issued an immediate travel ban for passengers travelling to or from certain countries. Name and contact information of the institute or laboratory that conducted the test. https://www.narita-airport.jp/en/access/parking The same goes for Flying Blue reward tickets. KLM erweitert den Flugplan in Zeiten der Corona-Krise. Private transportation: According to the Law 14.034/2020, processing your refund may take up to 12 months maximum. Need to show a negative COVID-19 test result before boarding? Please contact them directly to request information on refund options. Please bear in mind that waiting times at our Customer Contact Centre are long. Bring enough spare face masks, paper handkerchiefs and hand sanitizer. As a frequent traveler with KLM, you trust us to not only take you where you need to go, but to do so safely, comfortably and responsibly. If your original flight is scheduled further in the future, we would very much appreciate if you could contact us closer to this date. Wegen der Auswirkungen der Corona-Krise auf den internationalen Luftverkehr streicht die niederländische Fluggesellschaft KLM bis zu 2000 Jobs.
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